Contact
LifeOS Platforms, Inc. routes each inquiry to the address already named for that subject.
For HIPAA-related requests (access, amendment, accounting of disclosures), please contact your healthcare provider (the Covered Entity).
LifeOS Platforms, Inc.
1111B South Governors Avenue
Dover, Delaware 19904
United States of America
Contact
Phone: +1 (302) 620-0140
Email: enterprise@lifeoslabs.com
General enquiries or sales go to enterprise@lifeoslabs.com.
careers@lifeoslabs.com
LifeOS Platforms, Inc. is building HealthOS, the operating system for health. It unifies research, synthesis, patient data, and clinical documentation into a single platform. It finishes documentation, manages prior authorizations, and keeps patient context connected across visits, with the infrastructure, rigor, and support required for institutional deployment. We encourage you to apply and take part in that work. Write to careers@lifeoslabs.com.
support@lifeoslabs.com
Write to support@lifeoslabs.com for Critical (System Down) or Standard (Usage Questions). The Company provides support via Email and In-App Chat during Business Hours (9 AM - 5 PM ET, Mon-Fri). The target response time is 4 business hours for Critical (System Down), and 1 business day for Standard (Usage Questions).
legal@lifeoslabs.com
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: legal@lifeoslabs.com
If you have questions about these Terms of Service, please contact us: legal@lifeoslabs.com
For general security questions, compliance documentation requests, or SOC 2 reports: legal@lifeoslabs.com
To request our subcontractor list, contact: legal@lifeoslabs.com
Latest Report: Available to customers under NDA. Request via legal@lifeoslabs.com
Formal legal notices should be sent via registered mail to our Dover, Delaware headquarters (listed above) with a digital copy sent to legal@lifeoslabs.com.
security@lifeoslabs.com
Reporting Security Vulnerabilities
If you discover a security vulnerability in the LifeOS platform, we encourage responsible disclosure:
Security Email: security@lifeoslabs.com
PGP Key: Available upon request
We commit to acknowledging vulnerability reports within 48 hours and providing a detailed response within 5 business days.